Effective Date: [Insert Date]
At Sarita Bambino , we strive to provide excellent customer service. We understand that sometimes plans change, and you may need to cancel an order or a service. Please review our cancellation policy below.
1. Order Cancellation
- Before Shipment: You can cancel your order at any time before it has been shipped. To cancel an order, please contact our customer service at [Insert Contact Information] as soon as possible. If the order has not yet been processed, you will receive a full refund.
- After Shipment: If your order has already been shipped, you will need to follow our Refund Policy to return the items after they have been delivered.
2. Subscription Cancellation
- Medical Consultations: If you have booked a medical consultation, cancellations must be made at least [Insert Number] hours before the scheduled appointment time. Cancellations made within this period will be fully refunded.
- E-Commerce Subscriptions: For any subscription-based services, you can cancel at any time. However, the cancellation will take effect at the end of the current billing cycle, and no refunds will be provided for the current period.
3. How to Cancel
- To cancel an order or service, please contact our customer service team at [Insert Contact Information] with your order number and details of the cancellation request.
4. Non-Cancellable Items
- Certain items or services may not be eligible for cancellation, including digital products, custom orders, or items marked as non-cancellable at the time of purchase.
5. Refunds for Cancelled Orders
- Refunds for cancelled orders will be processed within [Insert Number] business days. The refund will be credited back to the original method of payment.
- Please note that it may take additional time for your bank or credit card company to process the refund.
6. Changes to This Policy
- Mumify reserves the right to update or change this cancellation policy at any time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
- If you have any questions or concerns about our cancellation policy, please contact us at [Insert Contact Information].